Samantha (Tenant) - September 2024
We have had an amazing experience with HF lettings, helping us find and secure our new home. Everyone we spoke to was so lovely, and they are very responsive so we were never left waiting for too long. Laura in particular has been wonderful in helping us throughout the process, we are very appreciative of her help and can’t wait to move in to our new dream cottage!
Jaq (Tenant) - September 2024
From start to finish the experience with Laura and her team was fantastic. I've experienced many different letting agencies over the years; this was quite simply the best.
Professional, attentive and thorough. A thouroughly excellent service. Thankyou.
Louise (Tenant) - September 2024
Laura has been fantastic in helping us find a new property to call home. Communication has been quick, effortless and very transparent. We are extremely grateful to Laura for her help and support in our re-location, and would not hesitate to recommend Laura and HF Lettings in the future. Thank you again!
Hagan (Tenant) - September 2024
Laura and Georgia were/are charming, efficient as hell, organised, flexible, beyond helpful, knowledgeable and good company to boot....I really cannot recommend them and HF Lettings enough.
Aimee (Tenant) - August 2024
Amber was my property manager and she was always on the ball. So lovely to talk to and efficient to get things done. Even though the workmen were often unreliable, Amber always kept me updated throughout. Would definitely recommend HF Lettings as a tenant :)
Madeline (Tenant) - July 2024
Personal and efficient service with great local knowledge. Landed with my perfect rental. Thank you! Especially to Georgia. Great job.
Nick (Landlord) - June 2024
It has been a pleasure working with Georgia at your Tetbury office who found me the perfect tenant within a couple of days of my cottage going live on your site.
Georgia was a delight to work with and so helpful guiding me through the lettings process from taking pictures, to advice on statutory letting compliance and completing all the documentation. Georgia was always very prompt for appointments and happy to give friendly help and advice throughout the process.
Keith (Landlord) - April 2024
Thanks for all the help Georgia, you’ve made it a lot easier than I thought it was going to be.
Kind regards
Keith
Oliver (Tenant) - April 2024
I would like to express my gratitude for your assistance and professionalism throughout my tenancy.
Zena & Wayne (Landlord) - April 2024
We are more than happy for HF Lettings to continue to manage our property and are delighted at the excellent service that you have provided us. It really is much easier than managing it ourselves. We would also like to renew the tenancy with the existing tenants, thank you for arranging this on our behalf.
Charlotte (Applicant) - December 2023
HF Lettings really go the extra mile to ensure they match the right tenants with the right home. They go out of their way to help a prospective tenant source and secure exactly what they require. The team are diligent, professional and above all, they care.
Vanessa (Landlord) - October 2023
HF Lettings provided an excellent service for us when renting out our house. We were happy in the knowledge that everything was in hand whilst we were overseas with regular communication. They appreciated the character of our very old but beautiful house and found us fantastic tenants who looked after our home whilst we were away. Thank you to Sarah and all the team.
Morgan & Ellie (Landlord) - September 2023
I have both bought and let a property through HF and on both sides, the service and customer care has been exemplary. Sam facilitated a very complex move with courtesy and calm throughout and recently we have let our old cottage with Georgia who helped us find fabulous tenants. Georgia has really gone above-and-beyond in finding us the right people for our old house, as well as helping us ensure everything was fully prepped for their moving in day. A wonderful team - people that actually help. Couldn't recommend them highly enough.
Mrs Goulstone (Landlord) - August 2023
I’d like to thank you for all your professional, courteous and kind care over many years, it’s always been a pleasure dealing with you. Indeed our solicitor also commented how efficient and professional you were as a company, the best letting agency they’d dealt with.
Good luck in the future.
Judy & Graham (Landlord) - June 2023
We recently had the pleasure of working with Georgia in Tetbury to secure a tenant for our little cottage. She was an absolute pleasure to deal with - always friendly and professional and happy to take the time with our crazy random questions !! She also managed to secure a tenant within two days of marketing - Super impressive !! We certainly feel we had a platinum service with HF lettings.
Our sincere thanks to Georgia and Laura - Top Team !!
Emma & Dan (Tenant) - June 2023
It has been a pleasure dealing with Hunter French and Georgia in particular. You have been so efficient and professional, so thank you.
Emilie (Landlord & Tenant) - June 23
HF Lettings have helped me both let and rent properties with total efficiency. Laura, Sarah and the team have always been professional and friendly, finding me both a great tenant and a lovely home.
Caroline (Tenant) - April 2023
From initial viewing to moving in, our experience could not have been better. Georgia (and Laura while Georgia was on holiday) could not have done the job any better for us. I could not recommend your company more highly. You have been prompt, efficient and very helpful. The whole process was seamless and we are delighted with the property.
Caroline
Mr Rae-Scott (Landlord) - March 2023
I have nothing but admiration for the way you sought, handled and then secured our nice tenants and, indeed for you.
You have handled me very well with dealings with my cottage.
All best wishes,
Kit
Justine (Tenant) - February 2023
Georgia Burrows and HF Lettings – Excellent Customer Service
I’d be more than happy to recommend the high-quality service of HF Lettings. Georgia was amazing, a total star. I called and spoke with Georgia explaining our family situation. A viewing was arranged immediately for me that day and then a follow up for my family to view the property. Georgia kept us constantly updated throughout the process and the whole agreement was settled in days.
My family and I would like to thank Georgia personally for her excellent client service and support, she is an asset to her employees. I deal with customer services everyday within my roles and it’s lovely to met someone who is empathetic to their clients needs and goes the extra mile.
Peter (Landlord) - February 2023
It was back in 2007 when I gave HF Lettings 3 houses to fully manage on Katherine Park in Corsham. They were very new on the scene at the time and I was impressed that they were the only letting agent in Corsham that didn’t sell houses as well. The focus had to be all on letting which appealed to me. I eventually had 5 houses with them and the service has always been professional and on point. They keep me up to date with legislation changes and as I use the fully managed option I don’t have to worry about boiler or electrical check dates and all the other legalities that now come with house letting. Check ins and outs are always photographed properly to avoid disputes and they seem to always have new tenants ready. I have never had an extended void period in 16 years.
A good well organised letting agent who I would thoroughly recommend to any landlord.
As indeed I have over the years.
Sunitha (Tenant) - February 2023
Having just moved to a new country and moving from one Airbnb to another was a stressful time and we are so glad to have come across a rental property by HF Lettings. We were met by Georgia who was were very patient and helpful not just with showing us the house and giving us timelines but also with answering all our silly questions that we had as new comers to the country but Georgia was very kind to answer all of them and lead us in the right direction. A very professional and efficient team who were helpful when we called the landline and were also very patient to answer personal questions (like if they recommend a washer+dryer or 2 individual units) and questions related to the rental.
Thank you HF Lettings for your support with our first rental in UK.
Ian - Tenant Email July 2022
Hi Hayley
We would like to take this opportunity to thank you for all of your help and support over the past few years. You have been an absolute delight to work with and we look forward to continuing our relationship during our time at Salisbury Road.
Kind regards
Ian
James & Jane Landlord Review July 2022
This has been a truly first class experience with HF Lettings.
From the very first meeting with Laura Larkin we were most impressed by her attention to detail and professional approach to the potential letting of our property. This was followed by a 'step by step' approach with helpful guidance from one of her superb team , Laura Summers. Throughout the process we have felt in very safe hands, very much in contrast to our former agent.
A truly positive experience, thank you.
James and Jane
Doug - Landlord Email March 2022
Again, I’d like to say thank you so much for your help over the years. You’ve all been incredibly helpful, friendly and professional. The service provided has always been 1st class and I’m very grateful for your hard work.
Henry - Landlord Email April 2022
My thanks also to HF Lettings for the friendly and efficient service provided to me over the period of the letting. It has been a great help.
Stephan (Tenant) February 2022
I was a Tennant with HF Letting and recently moved on. HF staff were always friendly and professional to me at all times during my time with them as a Tenant. I would highly recommend them as a letting agent for Tenants looking to move to the area. They are very considerate and trustworthy in looking after your requirement.
Deborah - Landlord Email February 2022
Thank you for all you do
Deborah
Kim - Landlord Email February 2022
Hi Hayley,
We are very happy with the way your agency has looked after our interests associated with the above property, and we would like to continue in the same vain.
Jasmine (tenant) - February 2022
A massive thank you to Laura Summers for finding us the perfect home once again ???? The moving process can be so stressful but Laura has always understood what we are looking for and found us the perfect property, in such quick time! And places that are safe for our cats too!
We are so happy in our new home & so grateful for Laura helping us get it through smoothly & so quickly too! We would never let from anywhere else!
Tony & Gill (tenant) February 2022
We were having difficulty finding a house to rent in a buoyant market, We met Laura Summers from HF lettings in Corsham at the beginning of January. She was calm and patient with us during our viewing and was knowledgeable about the landlords and the property. We have never rented a property before so we had a lot of questions. Since that first meeting we have constantly emailed Laura and her responses have been prompt and helpful. The whole process has been smooth for us with her help and I cannot rate her highly enough. We feel very lucky!
Rob & Sophie (Tenant) - June 2021
Thank you Laura for helping make our transition across to U.K. so smooth. You really went that extra mile for us and we're very grateful
Russell (Tenant) - February 2021
May we take this opportunity of thanking you and your team for your professionalism and attention to detail throughout our 14 month stay in Biddestone at a particularly difficult time for us all.
It has been a pleasure dealing with you and we have been very happy in the accommodation in such a beautiful location.
With kindest regards
Russell & Jayne
Aaliyah (Tenant) - February 2021
Hi Laura,
I hope you are well. I just wanted to email to say how wonderful Laura Summers has been during my short tenancy with you. I work in retail myself therefore I know what good customer service is and I must say hers is excellent! She has done nothing but surpass my expectations and she is always willing to go the extra mile. Not only is she incredibly helpful, she is always very polite and whenever I have seen her she has a wonderful smile on her face. Laura is a real asset to the company.
I also want to thank Maria Parkes, she knows the system inside out and has been super informative.
It's an incredible shame I couldn't continue renting with you for longer.
Kind Regards
Claire (Landlord) - January 2021
Good Afternoon,
Just a quick note. Although a year on, I would like to comment on the service received from HF Lettings in Corsham. At very short notice I needed to let my property and after looking at several companies chose HF Lettings to do the work for me, A choice I am so glad I made. They have been professional, courteous and thorough in everything they have done. They found an excellent family to rent my house, ensured the process was smooth and that throughout every stage of the letting everyone was kept informed. I have dealt closely with Laura on several occasions and have found her to be forward leaning and can do in her approach - such a nice approach to deal with. I highly recommend this company if you are considering letting your house out.
Kind regards,
Claire
Mr Needham (Landlord) - December 2020
My wife and I would like to thank you all for looking after our property so well. It is extremely reassuring to know that our property is in good hands.
We would like to wish you all at HF Lettings a Merry Xmas and look forward to a better and prosperous 2021.
Alistair (Landlord) - December 2020
Laura, I would like to say a big Thank you and your team for looking after me so well as a client for the past 8 years. I would not hesitate to recommend HF Lettings to anyone who asks.
Mike (Landlord) - November 2020
Dear Hayley,
First class service! Excellent communication and support from the HF team.
Hattie & Jack (Tenants) - September 2020
Hello Laura
Hayley & Laura, Really wanted to thank you so much for your help and for being so helpful! Its been a horrible stressful time for us and you have been so amazing throughout!
Joanne (Landlord) - August 2020
Dear Hayley,
That is great news. Thank you.
Under the circumstances I think that is the best result that we could have hoped for.
Thank you for all of your continued support and assistance over the past few months, it really has been greatly appreciated, even if I have not recognised it at times.
Kind regards, Jo
Ginny (Landlord) - August 2020
Hello Laura I just wanted to thank you for all your hard work during the rental process you have been helpful and very accommodating throughout.
Tish (Tenant) - June 2020
We arrived back in the UK a couple of years ago and were dreading going in to the rental market as we'd heard lots of horror stories (and experienced a few of our own many moons ago too). Well I can't speak highly enough of Laura Summers and the whole HF Letttings team. It really has been an absolute pleasure to deal with each and every one of the team over the last 2 Â? years and we are now moving to another property, thankfully also under HF Letting's watchful eye. They always go above and beyond what's necessary so huge thanks to you all.
Josh (Tenant) - June 2020
Hi Hayley,
I just wanted to say one final thank you to yourself, the team at HF and my landlord for everything over the past 9 months and the swift return of my deposit.
I would highly recommend HF and would definitely consider re-letting with yourselves if I am ever back in the area.
Best regards, Josh
Seb (Landlord) - June 2020
Hello Laura,
Hope all's with you during these difficult times.
I just wanted to let you know that I've been incredibly impressed and grateful for the work Laura Summers has done over the last two months with our properties.
Laura has consistently gone above and beyond, examples such as collecting and dropping off keys over weekends and delivering a paper copy of a contract as our tenant was struggling online.
Emails and phone calls have been dealt swiftly and in a very professional, friendly manner. Hayley was also very helpful with regard to the deposit at 38.
So thank you to all of you for your help, and a special mention of Laura's hard work.
Killian (Landlord) - May 2020
Hi Hayley,
We are well, thank you.
I hope all is well with you and HF?
Please go ahead with this work.
Thanks, as ever, for the great job you all do for us,
Best wishes, Killian (landlord)
Peter (Tenant) - April 2020
Hi Laura,
just wanted to say a big thank you to you and the team.
We now have hot water again.
Thank you for organising for this issue to be resolved so quickly.
Kind regards Peter
Paul (Landlord) - February 2020
Congratulations on your award,
Well deserved you have served us fantastically for 10 years!
Kind Regards Paul (Landlord)
Carol (Landlord) - February 2020
Whilst writing I just want to say thank you for all your hard work, Hayley, and the rest of the staff at HF lettings have done to make letting the cottage as smooth running as it could be.
Steve - December 2019
Hi Hayley,
Many thanks for looking into this and reaching the solution so quickly - excellent service.
Regards, Steve
Lisa (Tenant) - November 2019
Thank you so much for the update Laura we really do appreciate it. I'll be honest I was nervous about renting through an agent having heard so many bad reports but when I saw this one was through HF I was reassured and your actions serve to prove I was right :).
Paul (Tenant) - November 2019
Hi Hayley,
Thank you very much for doing that, and I'd like to say thank you for all yours and HF Lettings help along with the landlords as well in the past 8 years.
Regards, Paul
Gary & Heidi (Landlords) - October 2019
Laura, Heidi and I were both impressed with you, your local experience, candid approach and the services you provide. We interviewed a couple of other estate agents and you were the standout management candidate in our opinion.
Robert (Landlord) - September 2019
Dear Chantelle,
I thoroughly recommend HF Lettings from Corsham led by Laura Larkin who understands our market very well and has a very efficient team in her firm!
Laura's email is as above,
Best wishes, Robert.
Fiona (Landlord) - July 2019
Laura is extremely professional and a safe pair of hands in which to leave your property. When we had a couple of queries about matters we felt were not being covered as we'd hoped, she sorted them out immediately and went beyond what we would have expected.
Excellent tenants were found for our property with thorough checks. Would highly recommend and only put 4 starts instead of 5 because I mark hard and we had one or two minor discontents with a past employee, who is no longer with HF. Everyone else we have dealt at HF with has been professional and a pleasure.
Landlord - February 2019
Dear Laura and Georgina
Just to say many thanks for all you have done for us in finding 2 such nice tenants, hopefully they will both work out well.
Georgina you have been an absolute pleasure to work with on these projects, extremely professional and always cheerful which has been great as I know it has not been the easiest for you.
Great team Laura, speaks volumes.
Peter (Landlord) - September 2018
Laura,
Thanks for the paperwork and first statement. All good. Initial impressions - HF are very professional. Thank you.
I would just like to say that Georgina has been a pleasure to work with and a credit to your Company. Best, Peter.
Lizzie (Landlord) - May 2018
I have had a lovely tenant and she really looked after the house for me. It was a pleasure to work with you all. Kind regards.
John (Landlord) - May 2018
As Landlords we have used hf Lettings services for 9 years. The service has been professional and thorough. Would highly recommend.
Mike (Landlord) - 24th February 2017
Yes we completed on 23 Feb 17 as planned so happy for you to release the full deposit held. Thanks again for managing our property in Corsham for the past 8 years. Regards.
Kim (Landlord) - 1st November 2016
I have just returned from New Zealand and I am truly sorry that you were not the agents to let the above property on this occasion. Be rest assured that I will have no hesitation in recommending HF Lettings to others and as and when this property becomes available to re-let in the future we will without doubt be choosing yourselves as agents. I must commend you both for being extremely professional ,prompt and a pleasure to work with and it is evident that you worked hard to let the property. With kind regards.
Sheila (Landlord) - 16th June 2016
Hi, Thank you for this, it does reinforce why I'm pleased to be using HF Lettings as my agency - as you take the stress out of it for me completely! Thank you.
Pauline (Landlord) - 7th September 2015
My main reasons for writing this testimonial is to express my sincere gratitude to Hf lettings for everything they have done for me so far with the letting of my cottage.
I have never let a property before so for me it was as complete minefield. I expressed my concerns to Hf and as soon as they knew they took care of everything! There wasn't anything that was a chore for them, even down to the basic jargon, reading the small print, and more important, dealing with potential tenants.
Each time a viewing was booked I was kept right up to date with any comments, positive or negative so that each time I was able to really put my property right for rental. By the time a tenant was found everything was in perfect order and I really didn't have to do a thing.
HF are as good as their word, they took over every detail and I can honestly say it was more than that. Genuine, hardworking, positive professional staff and of course Laura Larkin who is truly dynamic when it comes to getting things done!
Thank you Laura! I am truly impressed and would do this all again. Thank you Hf for everything.
Patrick (Landlord) - 30th June 2015
Good morning!
Thank you for this reading package â?? comprehensive, including Legionnaires' Disease!
I greatly enjoyed your visit as well as being impressed with the range of services hf lettings offer.
It is good to have such a clear indication of what is required when (and if!) we undertake our retirement 'gap year' in time.
I look forward to seeing you again and to meeting in due course. Best wishes
Jenny & Alan (Landlords) - May 2015
Thank so much and a very big thank to you personally for all your efforts best wishes Jenny and Alan.
Matt (Landlord) - 29th Jan 2015
Thank you again for you time and I was very impressed with what I saw and the levels of professionalism and services you offered.
Jane & Keith (Landlords) - 24th March 2015
Hi,
Thank you so much for coming today and for all the information you have given us...you run a very well organised business and we will certainly be calling on you when the time comes.
We will keep in touch.
Best Regards.
Sean (Landlord) - 25th March 2015
I would like to take this opportunity to thank you and your staff for the work that you have done for us in looking after our property. Regards.
Hazel (Landlord) - 26th March 2015
We would like to continue to rent our property and hopefully the tenants are interested in re-letting for another year. Thank you for keeping us informed and we have been really pleased with the service over the last year.
Sarah-Jane (Landlord) - 4th September 2014
Thank you so much to you and your team for everything. Really appreciate your professional and very responsive way of working.
Landlord - 24th July 2014
I am pleased to say we have decided to go with hf Lettings. Here are the reasons:
1) Quite honestly, you blew the other letting agents out of the water. They didn't stand a chance.
2) You were honest, straight up and very knowledgable about your subject area, and passionate. I strongly believe that if our house were in the direst of perils, you would be able to sort it out and efficiently and clearly let us know what the issues were.
3) You immediately stated you were more expensive than other agents, and the reason being, is the quality of the service you explained you provide. I have no fear at all in leaving our house in your hands whilst we are in New Zealand.
In fact your visit yesterday has restored my faith in letting agents, and has persuaded us to let out our property rather than sell it.
Landlord
During the six years that we have employed the services of the HF team we can honestly say that we have received an outstanding service. Despite several changes of tenant our houses have been continuously occupied, providing a reliable income stream through HFs excellent sales and payment collection processes. The change over periods, which will almost always bring some difficulties, have been managed by HF and the team have simply taken the pain out of being a landlord.
Furthermore, we moved to the United Arab Emirates in 2012. When making the move we had the confidence that our properties were in good hands and our high expectations have certainly been met, and in many cases exceeded, through HFs full management service. The team have been proactive in raising issues and have interfaced with our tenants in a professional and firm yet understanding manner, to come to a timely and full resolution in every case. The team clearly have an excellent relationship with a number of local suppliers to enable them to achieve these excellent results. It is clear that the team take great pride in their work and certainly have made us feel like valued customers. Long may it continue!
Landlord
Could I take this opportunity to thank you for your help in attempting to find a tenant for our property. We greatly appreciate your professional service which was in stark contrast to that which we received from your competitors. We wish you the best in your future business.
Nick & Ottavia (Landlords)
Thank you for all your hard work on our behalf, particularly in securing reasonable compensation for the work that needs to be done on the house and for taking care of all the little maintenance jobs carried out during the tenancy. Please extend our thanks to everybody at HF Lettings for providing an excellent service over the last eighteen months and we would not hesitate to come back to you if we need to let our house again in the future.
Tenant
Thank you for all the assistance in setting up the lease of 10 Kirby Road - your Company was very professional and efficient whilst maintaining a very effective and personal service with us.
Dave (Tenant) - 22nd February 2017
Hi, thanks for sorting the renewal out, we're really happy letting through you guys, the service is by far the best we've ever had.
Tom (Tenant) - 12th December 2016
Thank you that's great news. We enjoyed our time and will be recommending HF Lettings to our friends in the Corsham area. Kind regards.
Laura (Tenant) - 12th December 2016
That is good news! Thank you for being good letting agents and please pass on our thanks to the landlord also. Merry Christmas to you all and best wishes for the new year.
Liz (Tenant) - 8th August 2016
Ahhh I read this with a tear in my eye, thank you so much for your kind words. We will miss Corsham so much and of course you as a great letting agent. It's an end of a chapter and the start of another. We will hold such happy memories of the past seven years, warmest wishes.
Dave & Amanda (Tenants) - 16th January 2016
Thanks for confirming everything. Thanks to you, we've had a really good experience renting this house through HF Lettings - a great example of how letting agents should operate as an impartial intermediary between the landlord and tenant. Very different to some of our previous experiences thankfully! Best wishes.
Lea (Tenant) - 4th November 2015
Thank you for your continued assistance in our search for a prospective rental.
You have been most helpful and one of the very few lettings agents who have kept us up to date via email with potential properties to view.
Your support has been gratefully received and your customer service exemplary. Kindest Regards.
Samantha (Tenant) - 2nd September 2015
Hi. I really do love this property and my daughter is very happy. I also would like to say that I hear lots of bad things about other estate agents but only good about yours. Many thanks.
Stephen (Tenant) - 24th March 2015
Hi, thanks for that. I look forward to the signing of the contract, and thanks for your prompt advice and efficient service which has been commendable, best regards.
Tenant - December 2014
Thank you for your quick reply, for your proactive response and for your compassion, it is the mark of a professional attitude and we really appreciate it.
Tenant
Thank you to you all for being so kind and helpful during our tenancy, we will miss you!
Tenant
You have been exceptionally good letting agents and we will miss not only your friendly and helpful manner but the high quality of your service.
Tenant
We'd like to say a special thank you for helping to make it an enjoyable stay for us. We loved the house and thoroughly enjoyed our time there, in no small part to you and your team.
Secondly, I just wanted to say how very impressed I am with the standard of service you have provided us with whilst renting from you. Both you and Laura have been excellent help to us. In the past I have had some really bad experiences with Landlords and Letting agencies - you are like a breath of fresh air!.
Tenant
Just a quick email to say THANK YOU for getting our heating sorted so quickly last week. It has taken much longer in the past, so forgive me for doubting your clearly awesome troubleshooting skills!
Michael (tenant) - October 2021
Really good experience. Process to get the house was excellent. Laura and Hayley were great. Full deposit returned promptly at the end of the tenancy without any issues. Recommended.
Brian (Landlord) September 2021
Over the last few years HF Lettings have found tenants for 2 houses that we own and manage. Laura Larkin is a very professional, experienced and very good valuer and overall very good letting agent. The staff at HF are knowledgeable and professional and give an excellent service.
Adrian (tenant) September 2021
A great agency with superb communication.
